AI-based Customer Support and Engagement Solutions

Apply the power of AI to your customer relationships and operations – provide instant answers to your customer any time of the day via multiple channels like WhatsApp, Viber, and Telegram.
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Who We Serve

Our team is dedicated to keeping up with the latest technological advancements to deliver exceptional digital solutions for a variety of businesses.

Aviation companies and airlines.

Aviation Companies and Airlines

We offer 24/7 automated assistance solutions for improving passenger experience through personalized, real-time interaction across multiple channels.
Online aviation marketplaces.

Online Aviation Marketplaces

We boost your business with AI-powered customer engagement tools, assisting effective communication while building trust and loyalty among users.
Spare parts trading companies.

Spare Parts Trading Companies

Use our AI-driven support solutions to optimize inquiries and transactions through intelligent automation and multilingual support.

Our Capabilities

Enhance your operational efficiency with our customized solutions.

Contact Us

Liveperson Chatbot or Custom Chatbot Integration

Enhance your customer service with our outstanding chatbot solutions, which include both live-person chatbots and custom integrations designed to meet your specific business requirements. We use AI technology in our chatbot features to offer immediate, round-the-clock assistance, managing inquiries accurately and with a personal touch. By effectively understanding and addressing customer requests in real time, our chatbots enhance engagement, optimize support operations, and allow human agents to focus on more complex matters.

Multiple Channels (Viber, WhatsApp, SMS, and More)

Recognizing the significance of speed and convenience in customer service, our platform supports smooth integration across a variety of communication channels, including Viber, WhatsApp, SMS, and others. In this way, we enable your business to engage customers on their preferred platforms without friction. Our omnichannel strategy ensures consistent and personalized interactions, broadens your reach, and enhances customer satisfaction by providing convenience and flexibility in communication.

Knowledge-Base with Predefined Answers

Enhance your support system with our extensive knowledge base containing predefined answers to commonly asked questions. This feature accelerates response times and ensures accuracy in providing information, allowing customers to find quick solutions and reducing the workload on your support team. You can continuously update your knowledge base to stay current with the latest information and customer inquiries, making it an energetic resource for customer support.

Conversation Intents Configuration

Enhance your chatbot interactions with our solution that enables the chatbot to accurately understand and classify various user intents. This advanced AI-driven feature allows for more meaningful and contextually relevant discussions, guaranteeing that customer queries are directed to the right responses or support agents, thereby improving the overall customer service experience. Precision is a high priority in customer support, so consider this tool to bring it to another level.

Agent Portal

Equip your support team with our advanced solution, designed to optimize customer service workflows and provide agents with the necessary tools to deliver outstanding service. The portal includes access to customer interaction histories, analytics, and support resources, enabling agents to respond more effectively and efficiently to customer needs. Making the information and tools a central part of customer service strategies, our solution enhances the productivity and satisfaction of your support team.

Branding Design Tool

Our design team provides you with the opportunity to customize the appearance of your chatbot and support interfaces to align with your brand identity. This tool offers flexibility in design, enabling you to create a cohesive and branded customer experience across all support channels. By reinforcing your brand’s visual elements, you maintain brand consistency, grow awareness, build customer loyalty, and enhance recognition and trust.

Voice Recognition

Incorporate the power of voice recognition into your customer support services, offering an effortless and intuitive way for customers to interact. Our voice recognition capability understands and processes spoken requests, enabling hands-free support and enhancing accessibility. This feature improves overall user experience and broadens your support capabilities to cater to a diverse customer base.

Multilanguage support

Break down language barriers with our feature that enables your customer support system to interact with customers in their native language. This promotes inclusivity and accessibility, expanding your global reach and improving customer satisfaction by delivering personalized and understandable support to a diverse audience.

Our Services for Aviation

We can help you devise and implement the most effective technological solutions to boost your online presence.
Liveperson or custom chatbot integration.

Liveperson or Custom Chatbot Integration

Are you seeking assistance to integrate Liveperson into your system or to develop a custom chatbot? Just drop us a message, and we are ready to start.
Chatbot API in development for interactive conversations.

Chatbot API in Development for Interactive Conversations

Would you like a chatbot that goes beyond providing basic answers from a knowledge base? Want it to provide actual inventory data, find you a part of a marketplace, and a lot of other really valuable stuff? We are ready to help.
Legacy modernization and migrations.

Legacy Modernization and Migrations

Your legacy systems make you lose new technology opportunities, and you don’t know how to switch to something new? Or you don’t have the right skills in the team to handle an exact chatbot integration? Our team will be happy to share our experience from similar projects and help you get into the future of aviation.

How to Start

Before we start working with you, we should explain how we conduct each project. We do our best to avoid any problems and provide the best experience for the users. Here is the step-by-step process:

Cloud solutions connect.

Connect with You

Get in touch with our solutions consultant to set the business goals and define the requirements.
Cloud solutions free estimation.

Get a Free Estimation

In a few hours, you will get the free estimate and the further action plan.
Cloud solutions planning.

Discuss a Plan

Once all the questions are clarified, we sign a non-disclosure agreement, prepare the contract and begin the project.
We’d love to learn more about you and what we can design and build together